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Water and Waste

Strategic Project Coordinator

Developing strategies for how we deliver our waste water services
  • Contemplative
  • Independent
  • Observant
  • Passionate
  • Understanding

About this role

  • Critical-thinking
  • Problem-solving
  • Teamwork

The Service Delivery group within Urban Utilities is responsible for the operations and maintenance of the water and sewerage networks, managing customer interactions and the billing process.

The Strategic Project Coordinator works with the management team to develop and implement long-term strategies and projects to improve how we deliver for our customers and the rest of the organisation. This involves internal and external stakeholder engagement, strategic problem solving, project planning and management, communication and reporting.

The broad nature of the role means every day is something different – from water quality management, to digital technology advancements, to customer experience - there is an opportunity to try and solve some of the water industry’s most challenging issues.


  • Moderate

Working Environment

  • In an office


  • Flexible working options
  • Professional development
  • Supported study

Need to know

  1. 1.


    My team is three General Managers and the Executive Leader