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Claudia Zapata Aquino

from Customer Service Officer to Data Analyst Graduate
I collect, process, present and interpret data
Industry
Energy, gas and oil
Company
Iberdrola Australia
Job Level
Entry

Ask me about

  • How I use my Industrial Engineering experience as a Data Analyst
  • When I knew I wanted to study data
  • What it is like to work as a Data Analyst in the energy sector

About me

  • International Experience

Since I was a kid, I loved maths, which led me to pursue engineering. From a young age, I was captivated not just by how things were built, but by how they were made. By 15, this curiosity drove me toward Industrial Engineering, where I could combine my analytical (math) skills with my interest in systems and processes.

Given my undergraduate studies and various work experiences, I developed a new interest in identifying opportunities for process improvement through data analysis, which led me to pursue a Master’s in Data Science, where I could focus on data analytics and predictive model development

About my role

  • Analytical
  • Curious
  • Perfectionist
  • Practical
  • Sociable

Data Analysts are responsible for collecting, precessing, and analysing data to identify trends and provide insights that drive decision making. They work with various tools and techniques, such as SQL, Python, R, and data visualisation platforms like Power BI and Tableau, to transform raw data into meaningful information. By identifying patterns, solving business problems, and presenting findings in clear reports or dashboards, they enable organisations to optimise processes, improve performance, and achieve strategic goals.

Education

  • Bachelor Industrial Engineering
  • Graduate Diploma Data Science
  • Masters Data Science

Subjects

  • Biology
  • Chemistry
  • English
  • General Mathematics (Maths A)
  • History
  • Industrial Technology
  • Languages
  • Mathematical Methods (Maths B)
  • Physics
  • Science

Hobbies

  • Dancing
  • Golf
  • Seeing family and friends
  • Soccer
  • Travel

My career journey

Curious to know how I got here? Here’s a snapshot of my career pathway.
  1. Multiple internships
  2. Graduated as an Industrial Engineer
  3. Continuous Improvement Engineer (worked on medical devices)
  4. Moved to Australia to study Data Science
  5. Data Analyst Graduate at Iberdrola

My typical day

My employer

Iberdrola Australia has a 20-year history leading Australia's energy transition, blending local expertise with the global leadership of Iberdrola Group in renewables and network operations. We have a team of over 300 employees in Australia, and over 42,000 globally - the company operates in Europe, the United States, Brazil, Mexico and Australia. Iberdrola is a leader in clean energy and is one of the world’s largest electricity utilities. Iberdrola is dedicated to fostering positive social impacts, ensuring that our projects provide genuine social value an set the standard for innovation social practices.