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Alice Huynh

from Graduate Business Analyst to Technical Consultant
I look after the systems to make sure people get paid on time.
Technology and Digital
Department of Communities, Housing and Digital Economy
Job Level
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Ask me about

  • Trying different TAFE and uni courses until I found what I liked
  • Starting with a non-technical background and being mentored

About me

I finished high school in 2009 and found myself attempting a few different university and TAFE courses because I was a bit unsure about what I wanted to do as a career. It wasn’t until I took a few months off that I figured out what I wanted to do.

I determined that IT would be the best fit because it provided me with a rapidly changing environment where I could learn and develop new skills each and everyday. I graduated with the Bachelor of Information Technology (Information Systems) in 2018 and started with the QLD government in a graduate business analyst role in 2019. Through several rotations within the business, I found myself in the Infrastructure Management team, where I have now converted to a much more technical role.

My superiors understand that I don’t have a technical background but have assisted and mentored me to develop my technical skills.

About my role

  • Confident
  • Curious
  • Intuitive
  • Practical
  • Sociable

My team looks after the infrastructure in which our HR and Finance systems sit on. On an every day basis, I monitor and manage the Oracle databases and assist with administrative tasks (change management) for our organisation.

I have gone through a transition from a non-technical resource to being able to be a technical Subject Matter Expert (SME) and though it’s been a steep learning curve, it’s something that I enjoy!

Students Book Here Educators Book Here


  • High School Certificate
  • Bachelor of Information Technology (Information Systems)


  • Business Studies
  • Digital Design/Information Technology
  • General Mathematics (Maths A)
  • Mathematical Methods (Maths B)


  • State Champion for the NEXT Innovation Challenge 2017
  • Runner up - Nationals for the NEXT Innovation Challenge 2017


  • Cooking
  • Renovating
  • Seeing family and friends


  • 2 Cat

15 year old me!!

“Try it before deciding if you love it or hate it. Be open minded and don’t feel pressured into making decisions. Take your time.”

My career journey

Curious to know how I got here? Here’s a snapshot of my career pathway.
  1. Graduated High School in 2009
  2. Graduated university in 2018
  3. Secured a graduate role before I graduated university
  4. Completed rotations in the business to determined what role was suitable for me
  5. Gained a permanent role after finishing the graduate program

My employer

The Department of Communities, Housing and Digital Economy (CHDE) is a diverse agency, delivering services to help Queenslanders live better lives. We do this by putting people at the centre of everything we do, and working together with collaboration, integrity and respect. Our focus areas include community support, housing, digital technology, and the arts, as well as services that support advice for other Queensland Government agencies. Our diverse portfolio areas work together to influence change and deliver responsive services that build a healthy and connected Queensland.